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Responsible Gambling

Our Commitment to Responsible Gambling

At Omaze UK, we are committed to promoting responsible gambling and ensuring that our draws remain a fun and safe form of entertainment. We take our responsibility seriously and have implemented various measures to protect our participants and promote responsible participation.

Age Verification

You must be 18 years or older to participate in our draws. We use robust age verification systems to ensure compliance with UK gambling laws. Underage gambling is strictly prohibited, and we actively monitor for and prevent such activity.

Setting Limits

We encourage all participants to set personal limits on their spending:

  • Set a budget before participating and stick to it
  • Never spend more than you can afford to lose
  • Consider setting daily, weekly, or monthly spending limits
  • Take regular breaks from gambling activities
  • Don't chase losses with bigger entries

Warning Signs

Be aware of these warning signs that may indicate problem gambling:

  • Spending more money than you can afford
  • Gambling to escape problems or negative feelings
  • Lying about gambling activities to family or friends
  • Feeling anxious or depressed about gambling
  • Neglecting work, family, or other responsibilities
  • Borrowing money to fund gambling activities

Self-Exclusion

If you feel you need to take a break from gambling, we offer self-exclusion options. You can request to be excluded from our services for a specified period or permanently. During this time, you will not be able to participate in any draws or access your account.

To request self-exclusion: Contact our support team at support@omaze.co.uk with "Self-Exclusion Request" in the subject line.

Support Organizations

If you or someone you know needs help with gambling problems, these organizations provide free, confidential support:

GamCare

Website: www.gamcare.org.uk
Helpline: 0808 8020 133 (free, confidential, 24/7)
Live Chat: Available on their website

Gamblers Anonymous

Website: www.gamblersanonymous.org.uk
Helpline: 020 7384 3040
Support: Local meetings and online support groups

BeGambleAware

Website: www.begambleaware.org
Helpline: 0808 8020 133
Resources: Information, tools, and support services

Regulatory Compliance

We operate under the strict oversight of the UK Gambling Commission and comply with all responsible gambling requirements. Our license requires us to implement effective policies and procedures to minimize gambling-related harm and protect vulnerable customers.

Family and Friends

If you're concerned about someone else's gambling, support is available. The organizations listed above also provide guidance for family members and friends of people with gambling problems. Remember that gambling problems affect not just the individual, but their loved ones too.

Contact Us

If you have concerns about responsible gambling or need assistance with our responsible gambling tools, please contact us:

Email: support@omaze.co.uk
Subject: Responsible Gambling Support
Response Time: Within 24 hours

Remember: Gambling should be fun and entertaining. If it stops being fun, it's time to stop.

Last Updated: January 2025
UK Gambling Commission License: Available upon request

Omaze UK
Licensed & Regulated

Omaze UK Limited - Company Registration: 09070713 | Registered Address: 2nd Floor, 167-169 Great Portland Street, London, W1W 5PF, United Kingdom

Licensed and regulated by the UK Gambling Commission | Supporting FareShare (Registered Charity No. 1100051) | Data Protection: ICO Registration ZA747669

Compliance: GDPR, Data Protection Act 2018, Consumer Rights Act 2015 | Payment Security: PCI DSS Compliant | SSL/TLS Encrypted Transactions

Customer Support: +44 20 3808 8288 | support@omaze.co.uk | Business Hours: Mon-Fri 9AM-6PM GMT | Emergency: 24/7 Support Available

Dispute Resolution: UK Financial Ombudsman Service | Responsible Gambling: BeGambleAware.org